Privacy policy

Effective Date: 2 July 2026

At Arc Studio ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit arcstudio.au or contact us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Business name

  • Project details or enquiries submitted through our contact form or via email

We may also collect non-identifiable information automatically, including:

  • Browser type and device information

  • Pages visited on our website

  • Time spent on our website

  • Referring websites

  • IP address (where available)

This information helps us improve the performance and user experience of our website.

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide our services

  • Communicate with you about your project

  • Improve our website and services

  • Maintain our business records

  • Meet any legal obligations

We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

You can choose to disable cookies through your browser settings, although some parts of the website may not function as intended.

Third-Party Services

We may use trusted third-party providers to help operate our website or business, such as website hosting, analytics providers and email services.

These providers may collect or process information on our behalf in accordance with their own privacy policies.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

While we strive to protect your information, no method of transmitting information over the internet or storing data electronically is completely secure.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may disclose your information where required by law or where it is reasonably necessary to provide our services through trusted service providers.

Access and Correction

You may request access to the personal information we hold about you or ask us to correct any inaccurate or outdated information.

To make a request, please contact us using the details below.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business or legal obligations. Any updates will be published on this page with the revised effective date.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Arc Studio
Website: arcstudio.au
Email: hello@arcstudio.au